Bill Payment Options
Cookson Hills Electric offers several convenient options for you to pay your electric bill.
Kiosks have been installed at the Stigler office in the outside drive-thru lane, and at the Sallisaw office in the drive-thru lane on the north side of the drive-thru window. The kiosks will accept cash and credit/debit card payments 24 hours each day, seven days per week. To make a payment, you will need your payment stub or your account number. If you have your payment stub, you may scan the barcode on your payment stub with the barcode reader located in the upper right corner of the kiosk. Or you may enter your account number on the screen and follow the prompts.
Please note the following: the kiosks will not make change. Your cash payment credited to your account will be equal to the exact amount of dollars you insert into the kiosk. If you want to pay the exact amount of your bill, you will either need to make your payment in the lobby during normal operating hours (Monday-Friday, 8:00 a.m. – 5:00 p.m.) or use a credit or debit card.
All credit or debit card payments will automatically be assessed a $1.50 convenience fee when made at the kiosk. To avoid the $1.50 convenience fee, you can continue to make face-to-face credit/debit card payments with a cashier at the drive-thru window or in the lobby, or you may enroll in the auto credit card payment program. If you must make a credit or debit card payment after normal operating hours through the kiosk, you will be assessed the $1.50 convenience fee.
If a payment is made after 8:00 p.m., the payment will not be credited to your account until the following day at 6:00 a.m. The convenience fee is not applicable to cash payments.
If you have questions regarding how to use the kiosk, please call us Monday through Friday from 7:00 a.m. to 5:00 p.m. at 800-328-2368, and we will be happy to assist you.
Automatic Bank Draft
Sign up for the Automatic Bank Draft program. It is a convenient way to pay your monthly electric bill via automatic draft of your checking or savings account. You can save the cost of a check, postage, a trip to the office, and your time, and possibly forgetting to pay. With Automatic bank draft, your payments are transferred to us directly from your bank. CHEC offers 2 billing cycles for residential members. Automatic bank draft cycles 1&3 draft on or around the 8th day of the month. Automatic bank draft cycle 4 draft on or around the 26th day of the month. It saves you time and money; and it’s free! Automatic bank draft bill payment is designed for customers who would prefer to spend their time on something other than writing checks each month.
You’ll have one less check to write and keep track of each month when you pay your monthly electric bill automatically from your bank account. It’s easy and simple.
You’ll see your electric bill payment debited on your bank account statement each month – all automatically.
This payment option is free of charge.
SmartHub gives members secure access to maintain their account information, view bills, review payment history, make payments on one or more accounts, and set up recurring payments. Go to the homepage and click on SmartHub to register your accounts or click below. There is a profile page available for members to maintain their personal information, password, security pass phrase, and stored payment methods.
Our mobile app can be downloaded and installed on your compatible mobile phone or tablet device. To download the app for your phone or tablet, simply look for "SmartHub" in the Apple Store or in the Android Market. If duplicates appear, the correct app is provided by our partner, National Information Solutions Cooperative (NISC). The app will be free to download and install.
Customers making payments through SmartHub will be charged a $1.50 convenience fee. If you have multiple payments you will be charged an additional $1.50 for each amount up to $1,000.00.
Members can pay any time by telephone using a credit or debit card. You can access our Automated Bill Payment System to pay your bill over the phone by calling 888-678-1937. The new number will provide additional security for our customers that utilize the pay-by-phone option. There is a $1.50 convenience fee for payment amounts up to $1000.00; there can be numerous accounts totaling up to $1000.00.
Pay at Office
You are always welcome to stop in the office at 1002 E Main in Stigler or 1800 KOA/Power Drive in Sallisaw and pay your bill in person. Our office hours are Monday thru Friday, 8:00 a.m. to 5:00 p.m. Both the Stigler and Sallisaw offices have a drive-through payment window for your convenience with a drop box for after-hours payments.
You can pay your bill via the postal service and mail your payment to:
Cookson Hills Electric Cooperative, Inc.
PO Box 539, Stigler, OK 74462 or
PO Box 587, Sallisaw, OK 74955.
Regardless of which option you choose, you will continue to receive a statement of your monthly usage for your records.