Capital Credits

Electric cooperatives are not-for-profit organizations owned by the members we serve. Those that have signed a membership agreement for electric service from Cookson Hills Electric are members.  Capital credits reflect each member's ownership in and contribution of capital to the cooperative.  At the end of each year, Cookson Hills Electric subtracts operating expenses from the operating revenue collected during the year.  The balance is called an operating margin.  Margins are allocated to members as capital credits based on how much electricity you purchased during a particular year.  

We keep a record of the amount of money each customer is due. The profits are allocated back to our members based on how much energy they used in that year.

Our board of trustees determines the schedule for repaying capital credits.  Many times, members have moved away from the area, and we have a difficult time locating them.  It is very important for our members to keep us informed of their current address so they will receive their capital credit checks.

Unfortunately, many members move away from the area, and we have no means of contact at that point.  As a result, we have unclaimed capital credits.  How, you may ask, do I know if I have unclaimed capital credits. We run a listing of names in our Hot Watts publication during the months of May and June each year to publicize our unclaimed capital credits.  Also, at any time our members and former members may contact our office at 800-328-2368 to inquire if they have unclaimed dollars. 

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Scammers are once again targeting the Cookson Hills Electric service area. This time, they are not only attempting to swindle money over the phone but are also making personal visits. There have been reports of individuals claiming to be Cookson Hills employees, contractors, or representatives visiting homes and asking to inspect the electric meters. These individuals assert that Cookson Hills Electric is replacing all meters with digital ones to accommodate solar power and that members would be charged $15 a month for the new meter.

We want to assure you that this information is NOT accurate, and these individuals are not affiliated with Cookson Hills Electric Cooperative or Cookson Hills Connect. Here are three simple tips to help you avoid being scammed:

Never give a copy of your bill, driver's license, or personal information such as your date of birth, social security number, or account number to anyone visiting your home, calling, texting, or emailing you. Only provide this information when you visit our office or initiate a call to us.

Watch out for warning signs, such as threats to disconnect your service or requests for payments using gift cards, wire transfers, or other unusual payment methods.

If someone arrives at your home, ask them to wait outside while you call Cookson Hills Electric at 800-328-2368 to verify their identity. If they contact you by phone, hang up and contact us to discuss your account. Don’t reply to an email or text without contacting us first.
You work hard for your money, and scammers try to trick you out of it. Cookson Hills Electric is here to help you avoid these scams. Remember, call us at 800-328-2368 or visit our office, and we will be happy to assist you by addressing any questions you may have. For further information on avoiding scams, visit the Utilities United Against Scams website at https://www.utilitiesunited.org/#ConsumerGuide.