Change Billing Cycle - Cycle 4 to 3

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I hereby authorize Cookson Hills Electric Cooperative, Inc. to switch my account to Billing Cycle 3 (payment is due the 15th of each month). Upon switching billing cycles I understand that I will receive my regular monthly bill, which is due by the 1st of the month, and I will also receive an additional bill for approximately 15 days usage, which will be due by the 15th day of the following month. I understand that if I am currently enrolled in the Automatic Bank Draft program, the bank draft date for Cycle 3 will be processed around the 8th of each month prior to being due on the 15th of the month. Please note that changes cannot be made 48 hours prior to the scheduled draft date. I understand that changing to a different billing cycle may take up to 45 days to process. I also understand that if I change billing cycles I must remain on the same billing cycle for at least 12 months before I can switch to a different billing cycle.

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Scammers are once again targeting the Cookson Hills Electric service area. This time, they are not only attempting to swindle money over the phone but are also making personal visits. There have been reports of individuals claiming to be Cookson Hills employees, contractors, or representatives visiting homes and asking to inspect the electric meters. These individuals assert that Cookson Hills Electric is replacing all meters with digital ones to accommodate solar power and that members would be charged $15 a month for the new meter.

We want to assure you that this information is NOT accurate, and these individuals are not affiliated with Cookson Hills Electric Cooperative or Cookson Hills Connect. Here are three simple tips to help you avoid being scammed:

Never give a copy of your bill, driver's license, or personal information such as your date of birth, social security number, or account number to anyone visiting your home, calling, texting, or emailing you. Only provide this information when you visit our office or initiate a call to us.

Watch out for warning signs, such as threats to disconnect your service or requests for payments using gift cards, wire transfers, or other unusual payment methods.

If someone arrives at your home, ask them to wait outside while you call Cookson Hills Electric at 800-328-2368 to verify their identity. If they contact you by phone, hang up and contact us to discuss your account. Don’t reply to an email or text without contacting us first.
You work hard for your money, and scammers try to trick you out of it. Cookson Hills Electric is here to help you avoid these scams. Remember, call us at 800-328-2368 or visit our office, and we will be happy to assist you by addressing any questions you may have. For further information on avoiding scams, visit the Utilities United Against Scams website at https://www.utilitiesunited.org/#ConsumerGuide.