Budget Billing

If you don’t like surprises, we may have the perfect plan for you.  Budget Billing  – levels your monthly bill so that you do not have those “peak and valley” bills. 

Although Budget Billing helps you better budget for your electric bill, it does not guarantee a constant recurring monthly bill.  It does not reduce your electric bill but will smooth out your charges and help you manage your electric bill.

Our Budget Billing recalculates your levelized billing amount each month by averaging your current bill plus the previous 11 months’ bills.  Doing so, will help stabilize your payment amounts, but ensures that you do not rack up a large running balance in the event that you experience several consecutive months of high usage.  The program keeps a running balance of what you truly owe should you choose to cease participation in the Budget Billing program.  

There is no charge for using Budget Billing.  This is a service that we provide to our members to make it easier for you to budget your electric bill and enjoy the peace of mind that comes from planning ahead.

Customers can sign up for Budget Billing if they have at least one year of billing history, no more than two late payments, and no returned checks. 

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Would you like to receive notification of any changes in the program?
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I hereby authorize Cookson Hills to set up my account on the Levelized Billing program. I have read and understand all requirements of the program.

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Scammers are once again targeting the Cookson Hills Electric service area. This time, they are not only attempting to swindle money over the phone but are also making personal visits. There have been reports of individuals claiming to be Cookson Hills employees, contractors, or representatives visiting homes and asking to inspect the electric meters. These individuals assert that Cookson Hills Electric is replacing all meters with digital ones to accommodate solar power and that members would be charged $15 a month for the new meter.

We want to assure you that this information is NOT accurate, and these individuals are not affiliated with Cookson Hills Electric Cooperative or Cookson Hills Connect. Here are three simple tips to help you avoid being scammed:

Never give a copy of your bill, driver's license, or personal information such as your date of birth, social security number, or account number to anyone visiting your home, calling, texting, or emailing you. Only provide this information when you visit our office or initiate a call to us.

Watch out for warning signs, such as threats to disconnect your service or requests for payments using gift cards, wire transfers, or other unusual payment methods.

If someone arrives at your home, ask them to wait outside while you call Cookson Hills Electric at 800-328-2368 to verify their identity. If they contact you by phone, hang up and contact us to discuss your account. Don’t reply to an email or text without contacting us first.
You work hard for your money, and scammers try to trick you out of it. Cookson Hills Electric is here to help you avoid these scams. Remember, call us at 800-328-2368 or visit our office, and we will be happy to assist you by addressing any questions you may have. For further information on avoiding scams, visit the Utilities United Against Scams website at https://www.utilitiesunited.org/#ConsumerGuide.